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Returns Policy Terms and Conditions of Sale and Delivery
Prices. Are as quoted by FMW Distinct ltd or your local distributor, goods are invoiced on date of despatch. FMW Distinct Ltd reserves the right to amend prices without prior notice.
Settlement. is strictly 30 days from date of invoice. Interest will be charged at 2% above the current bank rate. Credit notes are only issued for goods returned in the condition they were despatched in unless proven to be faulty, and are valid for the period of 12 months from date of issue. For non-account holder's cheque or credit card payments are accepted With order.
Value added tax. all prices quoted including carriage are exclusive of VAT.
Cancellations. products must be returned within 30 days from receipt and will only be accepted at the discretion of FMW Distinct Ltd and are subject to a 20% handling / re-stocking fee. Products must be returned in the condition they were despatched in. No product will be accepted for refund following the 30-day period.
Carriage. will be charged on all deliveries at the current rate at time of order. FMW Distinct reserves the right to alter carriage charges without prior notice. All deliveries should be checked for damage on receipt, if not, should be signed 'unexamined' if a clear signature is obtained for 'goods received in good condition' no claim could be considered.
Non-delivery / damaged goods. Non delivery of goods should be notified in writing within five days of receipt of invoice otherwise no responsibility would be considered. Damaged goods should be notified within 3 days of receipt and again the delivery should have been signed 'unexamined' for any claim to be considered. Goods claimed to be faulty or damaged must be returned within the 30-day period from date of invoice. Claims notified after this period will NOT be considered.
Title of Goods. Remains with FMW Distinct Ltd until payment is received in full. FMW Distinct Ltd reserve the right to repossess any products unpaid for within the terms and conditions of sale and any costs incurred by the seller in repossessing goods shall be borne by the buyer.
Continuous improvement is the policy of FMW Distinct Ltd and we reserve the right to alter, colours, sizes, specifications, weights, measurements and materials without prior notice in the interest of improvement and without incurring any obligations. Therefore should a precise specification be required please request before purchase.